Please contact us if you don't find your answers here, we will be glad to help you in anyway we can!
Orders will ship from California within 3 - 5 business days, a tracking number will be provided for your shipment. For standard shipping, packages generally take anywhere from 3 - 5 business days to reach its destination. All orders over $55 will receive free complimentary standard shipping. Please email us if you need your items sooner, we will do our best to accommodate your requests.
Standard shipping time:
USPS First Class mail (3-5 business days for delivery) + shipment process time Expedited shipping time:
USPS Priority mail (1-3 business days for delivery) + shipment process time. International
Orders will ship from California within 3 - 5 business days via USPS First Class mail.
All orders over $200 will receive free international shipping.
Most of our orders reach destination within 2 weeks, however depending on the customs at the country of destination, it may take up to 30 business days or more. Unfortunately, because we have no control over the customs, once the package leave our shop we cannot guarantee a delivery date.
In addition, please note that Daily Charme will not be responsible for any additional customs fees that your country's custom may charge.
All orders, including ones with expedited shipping, have a 3-5 business days processing time in addition to the estimated delivery time. Please note that we do not ship on weekends and holidays.
While we will do all we can to ensure your order is delivered on time, Daily Charme cannot be held responsible for conditions beyond our control such as severe weather, customs and border issues (for international shipments), service interruptions, etc.
RETURN / REFUND / EXCHANGE
Due to the nature of our products, we do not accept returns or exchanges for hygienic reasons.
If your order arrives damaged, please contact us within 30 days of your purchase and we will be happy to refund or replace the damaged items.
NAIL SALON / NAIL TECH DISCOUNT
We offer special discount prices for nail salon or nail tech, please visit here
for more information.
What do I use to secure the nail charms / studs on my nails?
Use a few drops of nail glue on finished manicure and place charm on the desired area. You can also bring the charms to your favorite nail tech during your next appointment!
For studs, we usually stick them on wet polish and once dried, cover it with one or two layers of good topcoat and they will stay in place for a week or more without nail glue. This method can also work with some of our smaller charms.
for more information on applying nail charms and jewelry.
What should I do if the product I want is out of stock on the website?
Please sign up for the "Email Me When Available" notification on the sold out product page. We will send a email to let you know when the product you want is back in stock!
Disclaimer: By purchasing any of our products the buyer assumes all responsibility for its use. Please understand that some of our products could be a choking hazard, and are not suitable for small children. We are not responsible for any harm or damage that may occur incidental to any product of, or related to Daily Charme. We reserve the right to refuse service.